Secure Payment Portal
Pay Your Invoice by Credit or Debit Card
Communitology accepts payment by invoice only. This page is for clients who have received an invoice and are submitting payment by credit or debit card through Stripe. If you have questions about your invoice before paying, please reply to the invoice email.
Pay by Credit or Debit Card (Stripe)
Use the buttons below to submit payment in the currency shown on your invoice. You will be redirected to Stripe’s secure checkout to complete payment. Communitology does not store full card details.
Other Payment Methods (Invoice-Based)
Some invoices offer additional payment methods, which are handled outside this page and are listed directly on the invoice.
QuickBooks Online (U.S. Payors Only)
If your invoice includes a QuickBooks Online payment link, payment should be submitted through that link rather than through this page.
Bank transfer (ACH or Wire)
If your invoice lists ACH (U.S.) or international wire transfer instructions, please initiate payment using the banking details provided on the invoice.
When paying by bank transfer, include:
- Invoice number
- Payor name (individual or organization)
- Client or case reference (if applicable)
Timing and Terms
Invoices are issued when work is commissioned, not upon final submission.
Payment timing depends on the payor type and any written engagement terms.
Individual Payors
Payment is due in full as a retainer prior to commissioning work.
Law-Firm Payors (Guaranteed Payment)
Where a law firm is named as the payor and guarantees payment, payment may be due 30 days after first draft submission, as reflected on the invoice.
Legal Aid or Public Funding Matters
Where payment is governed by a legal aid or public funding authority, payment timing may align with the authority’s governance requirements, as reflected in the invoice and written engagement terms.
Payment Plans (by prior written agreement only)
Where approved, payment plans typically require:
- 50% retainer prior to commissioning
- 25% prior to first draft submission
- 25% after revisions and prior to final delivery
Work may pause if scheduled payments are missed.
Refunds and Cancellations
Communitology provides commissioned, case-specific expert work. Payments are generally non-refundable once work has begun.
If a matter is withdrawn, delayed, or materially altered after commissioning, billing may reflect work completed to date. Any refunds or credits are limited and must be confirmed in writing.
Payment arrangements do not affect the substance, independence, or conclusions of expert work.
Receipts, Confirmations, and Invoice Questions
Payment Confirmation and Receipts
Card payments submitted through Stripe generate an automatic confirmation from the payment processor. Receipts may also be issued upon request.
Invoice Questions or Corrections
If you need to confirm payment status, update payer information, request a receipt, or clarify payment timing or method, please reply directly to the invoice email so your inquiry remains linked to the correct matter.
Billing Contact
Security Notice
Payments on this page are processed through Stripe using encrypted transmission. Communitology limits internal access to billing information to what is required for case administration.
